About Us

▣ About Us

We Deliver Reliable Repair Services

Microfix Phone Point is a local repair shop based in Stoke-on-Trent. We’ve been fixing phones, laptops and computers for over 10 years. People come back to us because we’re straight with them, we don’t overcharge, and we get the job done properly.

On top of our repair services, we stock and sell quality parts and accessories for all major brands straight off the shelf at prices that won’t hurt your pocket. Need a screen, battery, charger or casing? We’ve more than likely got it in stock.

▣Our Story

How We Started

MicroFix Phone Point was born from a simple idea: people deserve honest, skilled and affordable repairs without the runaround. Back in 2013, our founder James started fixing phones from a small workshop, armed with a soldering iron and a determination to help people get their devices working again.

Word spread quickly. What began as a one-man operation grew into a trusted repair shop serving Stoke-on-Trent and beyond. We’ve fixed thousands of devices, from everyday cracked screens to complex motherboard repairs that other shops turned away.

Today, we’re proud to be your local experts—still hands-on, still passionate, and still dedicated to giving you the best service possible.

Why Choose Us

Because We Actually Get the Job Done

At Microfix Phone Point, we’ve built our reputation on doing a proper job every single time. No fuss, no overcharging,  just honest, reliable repairs from people who actually know what they’re doing.

Skilled Technicians

Our team has seen every fault you can think of. Other shops might turn you away  we won’t.

Quality Guaranteed

Nothing leaves our shop until we’re fully happy with it ourselves.

Your Trusted Shop

Real people, right here in Stoke-on-Trent — always straight with you.

10 Years Experience

A solid decade of experience behind every single repair we do.

What we stand for

These values guide everything we do.

Common Questions About Our Repair Services

We know you’ve got questions before handing over your device,  so here are the straight answers to everything people ask us most.

We sell parts and repair mobile phones, laptops, tablets, and a wide range of electronic devices. We also specialize in microscopic soldering and advanced motherboard repairs, the kind of complex technical work that many repair shops are unable to handle.

Most standard repairs are done same day. Trickier jobs might take a bit longer but we’ll always let you know upfront.

Yes! Apple, Samsung, Huawei, Sony, you name it. If it’s a phone, we’ve more than likely fixed one before.

Yes we can. Bring it in and we’ll have a look at what’s going on.

It depends on the fault. We’ll give you a clear price before we touch anything, no surprise charges.